Hi, I'm in the same boat as some of the others here. Can't seem to activate the Premium version. I have bought them with the same account. Any way to enable it for me, that would be very nice of you :-)
I've checked and I indeed took the wrong email adress when I bought it... Sorry, my mistake!
I used the same email address and same PayPal for both - however for the main app i used my PC and for the extension i did it within the quest 3 so maybe that is why. Thanks for the quick reply my man 😎👍
I definitely used the same email address mate but its ok, i am going to buy the extension again tonight using my pc instead of through the quest. If it works it works, if it doesn't then it doesn't. Im just thankful for your work regardless :)
I want to trust you guy, but Itch don't show me another things. The fact is 90% of the support I do is related to people who entered a wrong email or malformed email.
EDIT :
And here is an example (your example) ^^
So don't buy another premium ;-) I merged your two email on QGO :-)
I bought the $12 tier because the page said "Get this tool at a special price or higher to receive something exclusive." I thought this tier included a premium extension, but I misread it.
If possible, I would like to make some changes to my payment.
Hi, this is clearly mentioned that the premium extension is not included.
This message is to avoid confusion because the sentence 'Support this tool at or above a special price point to receive something exclusive.' is a premade sentence by Itch.io platform.
This is tips to help the project.
I don't know what I can do better except informing people and telling everyone to read all before purchasing the app...
I purchased $12 tier ($9.60 due to sales) because the page said "Support this tool at or above a special price point to receive something exclusive." I thought this tier included premium extension.
If it's possible, I'd like to make some changes to my payment. Since I already paid $9.60 and current price for application and premium extension is total $10.98, is there any chance I could send you the remaining $1.38 to gain access to the premium extension?
Hi, I have two mail and purchases from you : noi********* and thal******. The thal******* is the one you use with QGO, so if you are OK I will link your premium purchase to the thal*********.
Hi, this is becausz you didn't used the same mail as for purchasing QGO. I mentioned that in the page. Please contact me at questgamesoptimizer@gmail.com and give me your two email address, I will look at that and merge the address 😉
one small complaint I love that I don’t need my pc go adb anymore great work!!!!! But could u get around to fixing the premium users game time I really wanna see my game times I checked breachers was 8 hours one day then 7 hours the next please fix when getting the chance thank you.(side note I also have well over a month in gorilla tag and it only shows I have 2 hours played weird?!?)
Hi, as I mentioned in the Q&A, when the headset update its firmware or when you do a factory reset, the playing time/usage statistic data are reset. I don't store these data in the cloud, they are only on the device itself. If you install a tracking usage app on your phone this is the same. Data are lost in case of factory reset for example. Android wipe this kind of data.
I hope you will understand. This is a small and nice feature but not a cloud based feature.
et on ne pourrais pas la sauver sur une variable locale sur le quest?
Ou envisager un bouton sauver (avant de faire une mise à jour) et recuperer (apres la maj). Encore faut il pouvoir faire les maj que à la demande, j'ai pas vu si je pouvais faire ça sur le quest
bon tu as du penser deja à tout ça mais au cas ou...
En fait je suis limité à certains endroits pour le stockage local et dans tous les cas un reset dégagerait cette sauvegarde. Pour l'instant je vois cette fonction comme une feature assez cool mais non indispensable. Ca donne la tendance des temps de jeu. Mon application Quest Time Optimizer aurait du aller bien plus loin que ça, mais je n'ai pas retravaillé dessus depuis des mois.J'avais des graphiques, un minuteur etc...
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How can i use that feature to edit settings ingame ?
Got Extension..
Just here :
Hi, I'm in the same boat as some of the others here. Can't seem to activate the Premium version. I have bought them with the same account. Any way to enable it for me, that would be very nice of you :-)
I've checked and I indeed took the wrong email adress when I bought it... Sorry, my mistake!
Yes, you used a wrong email. I merge that to your QGO account
Hi mate, the extension won't activate in my app, please could you take a look for me? Thankyou for the great app by the way :D
Thank you :-)
I only can see this purchase for your Itch account. I cannot see the premium extension. Did you use another email or use paypal ?
I used the same email address and same PayPal for both - however for the main app i used my PC and for the extension i did it within the quest 3 so maybe that is why. Thanks for the quick reply my man 😎👍
If you find the other email, just contact me and I will merge your QGO emails
I definitely used the same email address mate but its ok, i am going to buy the extension again tonight using my pc instead of through the quest. If it works it works, if it doesn't then it doesn't. Im just thankful for your work regardless :)
I want to trust you guy, but Itch don't show me another things. The fact is 90% of the support I do is related to people who entered a wrong email or malformed email.
EDIT :
And here is an example (your example) ^^
So don't buy another premium ;-) I merged your two email on QGO :-)
h****@***.com
h****@@****.com
I bought the premium extension and it does not activate in my app... I used the same account for buying.
Hi, nope, I can see 2 different email from you ;-)
Anyway, I fixed that ;-) You can now play with the extension :-)
thank you I did not notice the app is great thats what I wanted the extension ^^
I bought the $12 tier because the page said "Get this tool at a special price or higher to receive something exclusive." I thought this tier included a premium extension, but I misread it.
If possible, I would like to make some changes to my payment.
Sorry.
Thank you...
Hi, this is clearly mentioned that the premium extension is not included.
This message is to avoid confusion because the sentence 'Support this tool at or above a special price point to receive something exclusive.' is a premade sentence by Itch.io platform.
This is tips to help the project.
I don't know what I can do better except informing people and telling everyone to read all before purchasing the app...
Hello, well I don't know how but I didn't see that. Thank you very much, is there a way to pay the difference. Thank you...
Hi, please contact me at questgamesoptimizer@gmail.com :-) We will see that ;-)
Thank you for your support and patience. You are making great software that provides a lot of usefulness. Greetings.
It says I'm unable to activate the extension even though email I used for itch.io and email I entered for QGO are the same. Would you help me?
Hi, I will look at that this evening 😉
I can only find one payment for your user.
Are you sure you purchased the premium extension ? If yes, did you used paypal or other than paypal solution with another email ?
DO you have a screenshot about your premium extension payment ?
I only can see purchase with : tr***********@****** ?
PS : you can contact me at questgamesoptimizer@gmail.com
Looks like it's a mistake from my end.
I purchased $12 tier ($9.60 due to sales) because the page said "Support this tool at or above a special price point to receive something exclusive." I thought this tier included premium extension.
If it's possible, I'd like to make some changes to my payment. Since I already paid $9.60 and current price for application and premium extension is total $10.98, is there any chance I could send you the remaining $1.38 to gain access to the premium extension?
Thank you.
I sent you an email ;-)
I don't think I see your email. I checked spam too. Would you send again, please?
Done again :-)
Hello I bought the Quest Games Optimizer and the Premium. Thises premium habe i another E-Mail Adresse bought.
Yes you have two emails :
robxxxxxx@xxxxxx.com
and
kinxxxxx@xxx.com
If you are okay, I will use only kinxxxxx@xxx.com
Done :-) You can now enable the premium extension by clicking on activate button at the bottom of the QGO general settings page
Thank you
i'm unable able activate the extension and it's probably wrong email address like the others below...
Hi, I have two mail and purchases from you : noi********* and thal******. The thal******* is the one you use with QGO, so if you are OK I will link your premium purchase to the thal*********.
Tell me ;-)
Please do. Thanks!
I'm not available this weekend so you will have to wait until monday 😉
No problem... have a good weekend
It's done for you :-)
I have purchased the adon but when i click on it in settings it says i cannot activate it
Hi, this is becausz you didn't used the same mail as for purchasing QGO. I mentioned that in the page. Please contact me at questgamesoptimizer@gmail.com and give me your two email address, I will look at that and merge the address 😉
🔥 Premium 🔥
Premium
I purchased this with a wrong email,so I can't activate Premium Version in QGO,How could I fix it?
Yes it seems ;-) I will link your purchase to the QGO one :-)
Thanks!!
Tell me if this is good now ;-)
Still...can not,I'v tried
Please contact me at questgamesoptimizer@gmail.com
one small complaint I love that I don’t need my pc go adb anymore great work!!!!! But could u get around to fixing the premium users game time I really wanna see my game times I checked breachers was 8 hours one day then 7 hours the next please fix when getting the chance thank you.(side note I also have well over a month in gorilla tag and it only shows I have 2 hours played weird?!?)
Hi, as I mentioned in the Q&A, when the headset update its firmware or when you do a factory reset, the playing time/usage statistic data are reset. I don't store these data in the cloud, they are only on the device itself. If you install a tracking usage app on your phone this is the same. Data are lost in case of factory reset for example. Android wipe this kind of data.
I hope you will understand. This is a small and nice feature but not a cloud based feature.
https://anagan79.itch.io/quest-games-optimizer/devlog/538649/questions-answers
et on ne pourrais pas la sauver sur une variable locale sur le quest?
Ou envisager un bouton sauver (avant de faire une mise à jour) et recuperer (apres la maj). Encore faut il pouvoir faire les maj que à la demande, j'ai pas vu si je pouvais faire ça sur le quest
bon tu as du penser deja à tout ça mais au cas ou...
En fait je suis limité à certains endroits pour le stockage local et dans tous les cas un reset dégagerait cette sauvegarde. Pour l'instant je vois cette fonction comme une feature assez cool mais non indispensable. Ca donne la tendance des temps de jeu. Mon application Quest Time Optimizer aurait du aller bien plus loin que ça, mais je n'ai pas retravaillé dessus depuis des mois.J'avais des graphiques, un minuteur etc...