Report bugs or have questions
Quest Games Optimizer » Devlog
If you encounter bugs or a problem, please do the following :
- First check the Known issues and bugs section
- If your issue is related to your QGO email account, verify your QGO email by entering it in this link. It will ensure your email is correct. Many users do a typo in there email.
- Reboot the Meta Quest and see you still have the issue
- The majority of time, this is a bad configuration or a bad installation on your side or because you didn't follow steps by steps and click by click the installation video guide
- Be sure you are on the latest version of QGO and the latest version of the Meta Quest system and not on PTC channel
- Uninstall QGO, restart your Quest and then re-install QGO to see if you still have the issue
- Read the Frequently Asked Questions
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If you encounter a problem related to your account or not listed in the Frequently Asked Questions or the above check points didn't help you, please email questgamesoptimizer@gmail.com with a full explanation of your problem.
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Quest Games Optimizer
Unlock the full pontential of your Quest. Make all your Quest games better
Status | Released |
Category | Tool |
Author | Anagan79 |
Tags | anagan, game-optimizer, game-tuner, graphics, meta, oculus, performance, qgo, sidequest, Virtual Reality (VR) |
Languages | German, English, Spanish; Castilian, Spanish; Latin America, French, Italian, Portuguese (Brazil), Chinese, Chinese (Simplified) |
More posts
- v12.2.3 is available and fixes, among other things, the problems caused by v7432 days ago
- Quest Games Optimizer has reached 100,000 users39 days ago
- New QGO official Website & affiliate links & more48 days ago
- Install QGO on secondary account74 days ago
- +900 games have been officialy optimized by QGO98 days ago
Comments
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Hey Anagan79. Could you add the ability to change an app's cover image or thumbnail or whatever you call it? You added the ability to rename apps, but changing the thumbnail art is important too. Some apps don't come with thumbnail images. And my case is a unique one. I used a program called APKognito to rename game packages (so I don't get those warnings), and it seems that renaming game packages also removes the thumbnail images. It looks pretty bad. I found some replacement images, but I can't find any way to use those images in QGO. In Lightning Launcher, I could change the thumbnail image of any app. But I've uninstalled Lightning Launcher because QGO has improved so much over the past year to the point where it can do almost everything that LL can, and more since it can increase a game's resolution. This was one of the things I talked to you about a year ago. How I wish that we could both rename apps and change their thumbnail images. Well, you added the ability to rename apps but I can't find the method to change an app's thumbnail image.
having issues launching Contractors Exfil after this recent patch, game will not load at all. im not sure if QGO needs an update. how do i check which version im running.
Hello, what patch are you talking about ? Exfil patch or QGO update ?
QGO version and game optimization profiles are two different things. You can have the QGO v10 or v12 but the exfil proile is the same. So the version of QGO doesn't matter here
What is your issue ? Are you able to reproduce ? What QO profile do you use ? I know that Exfil have many bugs
Strange issue using QGO... Playing Contractors Showdown, if I'm on the QCO profile (I also tried a less demanding edited profile), my Quest 3 will behave strangely after a while ONLY IF it is connected to a third party charger (no issues with Elite Battery Strap).
I have played many hours and can confirm if I don't use QGO, there is no problem, but with a QGO profile after a while the Meta menu button does nothing. Then shortly after the Meta dash will show but be unusable requiring a reset. It is always the same.
This only happen when use a QGO profile AND connected to a powerbank or mains USB plug. If I run the game on default, I can power/charge this way while in use perfectly.
Hi, very strange, I didn't encounter issues with my Bobo VR head straps nor my 30 000mah external battery nor even with USB cable connected to the PC.
Does it only happen to Contractors Showdown ? And you mean it only happens when playing Contractors Showdown WITH a QGO profile. Without QGO profile, all is fine ? Nobody else reported me that at the moment, but the issue could be a combination of the profile and this game.
When you tried less demanding profile, what parameter did you set ?
Hi yes issue is with QGO, without is fine.
I will investigate further, try more games and report back.
Thanks.
I did just bought Games Optimizer for Friend, it was an issue with delivery and payment! After i checked my bank balance i can see that money was gone fore 3 times! Every time i tried to buy Games Optimizer, money was going to you! BUT archive was not delivered to my mail!
I need 1 copy been delivered to san4es_zuev@mail.ru
For other 2 payments i need charge back!
Hello,
However, I can check the purchases you did with your username (Aventador_Maximus) for QGO and I can see that your last purchase was 14 days ago.
So, at the moment, I can't see the 3 purchases.
I'm not in charge of the purchases process, refund, etc, so I can't help you on this side, it's on Itch side. You pay them and weeks after they pay me.
You must contact Itch.io support and details your situation for more help.
You could show them your bank lines mentioning the purchases or some receipt if needed.
Hi again, I saw you edited your post
Here is what I have from you
You must contact support@itch.io to be refunded (I'm not able to do that, I'm not the plateform) and for your friend.
Is there a function to sort the display order of apps by the most recently launched?
I know there is a function to filter launched apps, but it is inconvenient because it does not show apps that have not been launched.
Yes for sure, click this filter to see more
Yes, I would like to see an improvement to the "Recently launched applications" feature that doesn't show apps that have been installed but not yet launched.
Sorry I misunderstood. Don't know if this feature could be useful for majority of users...
In the meantime you can also filter by installed date and updated date
j'ai essayer d'acheter qgo impossible déja quand je veux payer une première fois il me demande un captcha qui ne s'affiche ou quand il s'affiche que je le fait et apres que je veux payer sa me dit carte refuser et j'ai du faire ca 3 4 fois et du coup j'ai abandonner
Salut, alors je n'y peux pas grand-chose, c'est relatif à Itch.io.
Par contre, est-ce que la page d'achat est traduite en français ?
Si oui, il faut qu'elle soit en anglais pour que le paiement fonctionne (là aussi ne me demande pas pourquoi)
Par ailleurs, tu peux aussi essayer un autre navigateur pour cette histoire de captcha ou par ton téléphone directement.
bon bah j'ai essayer er rien n'y fait aucun de mes payement passe dommage
Essaye de contacter Itch.io sur leur support, car ça devrait fonctionner, j'ai pu acheter mon application il y a 10min..
Es-tu sûr que ta page est en full anglais ? Parce que le problème de paiement si la page est en Français se produit pour beaucoup de monde. Nous avons tendance à traduire les pages web.
je leur est envoyer un mail et oui normalement c'était en anglais vue qu'il me demandait de la traduire chose que je n'ai pas fait du coup je ré essayerais une autre fois je sais pas
Sinon ce que tu peux faire c'est ouvrir une fenêtre en mode privé et ouvrir la page de QGO, normalement, ce sera bien en anglais.
Concernant le support, soit patient, ils ne te répondront pas aujourd'hui, ça peut prendre qq jours
Hi is there a way to disable the update process that is runing ob the quest via adb command inside quest game optimize. Like a toggle to don't accidentally update to v74 .
That would be else a cool feature
Yes, some things can be done with ADB to avoid the updates, but then difficult to test as I must wait for update to test if it works and I can't be sure it will not impact the system. You know meta want some services to to be ON
Then maybe u can hide where you also put a banner infront where u are yourself responsible for the adb command.
adb shell pm disable-user --user 0 com.oculus.updater
and for reverse
Adb shell pm enable com.oculus.updater
First of all, I just wanted to say a huge thank you for such an amazing app.
I have a suggestion: please add the ability to set a custom profile for any application. This will be useful for custom environments and games that have no profile yet. At the moment, I can't improve the graphics in any of the custom environments I've installed.I understand that it is impossible for your team to test every 3D application and add configuration for it, so let the user do it himself.
Hello, you can create up to 4 different custom personal profiles for each of your Quest games. So if you don't see any official one, you can create up to 4 profiles per games. Just click the 'edit' option.
To edit custom environment, please use or Edit the ".Home & 2D apps" app you can see in the picture.
On v74 there is a bug and you can't apply profile on Home environment anymore. But I'm working on a fix that works. So please be patient if you are on v74 or please stay on v72 is you can. Meta broke many things..
Hey, Really looking forward to jumping in QGO, just got it the other day.
BUG: Your new website under "optimized games." The SEARCH only works for the Quest 3/3s section, the Quest 1/2 SEARCH are not working at the moment. As a Quest 2 user, being able to quickly see what new games are added would be very helpful.
Hi, thank you for the report, I will look at that ;-)
EDIT : fixed now :-)
Will try something for the last pushed games
Impressive response time on the fix, thanks!
Hello Anagan79, first of all, a very big thank you for your amazing tool and your engagement to provide us the best experience we can get on our Quest devices :-)
I'm using QGO for a while, and exploit a side capability you enabled with QGO.
I get a screen copy of my headsets to my computer using the ADB Wifi debug tool, and the scrcpy tool.
This allows me to get multiple headsets screens at the same time, and send it to OBS studio. I'm part of a French non profit organization that shares it's passion to everyone, and we organize quite often few showrooms with VR animations.
I discovered recently that ADB functionality was modified, and when QGO stars on boot, it enable ADB, but not anymore the capability to interact with the headset using adb connect <ip>:5555.
The answer on adb console is : "cannot connect to x.x.x.x:5555: Aucune connexion n'a pu être établie car l'ordinateur cible l'a expressément refusée. (10061)"
My Q2 and Q3 are in v72, and have the same behavior.
I tested using SideQuest to re-enable WIFI ADB using a USB connection, and it worked, but requires a USB connection to the computer... That's annoying during our events.
Do you think that's a functionality that could be re-enabled, or at least an option that can be checked for advanced users ?
Thanks.
Bonjour, je suis français alors parlons français.
Dans les dernières versions de QGO, j'ai modifié la façon dont ADB fonctionne pour palier aux souci suivant induits par cette ancienne méthode ADB :
Voilà le pourquoi du comment j'ai changé mon fusil d'épaule.
La connexion avec le PC ou le code de pairage pour activer ADB ne se fait qu'à l'installation. Ensuite, QGO réactive tout seul ADB à chaque redémarrage du casque. Ça ne devrait donc pas être un problème. À moins que je n'ai pas entièrement compris votre phrase.
Bonjour, ok pas de problème pour passer en français :-)
Tout d'abord, merci pour votre réponse rapide et les explications très claires.
Précédemment, le lancement de QGO activait l'exposition de l'ADB en WIFI sur le port 5555, ce qui exposait directement sur le LAN tout casque utilisant QGO à être interrogé et à lancer des commandes ADB depuis un terminal sur le même LAN que le casque.
En effet, je peux comprendre que pour des raisons de sécurité ça ne soit pas optimal, surtout si la nouvelle méthode est plus rapide.
La méthode précédent d'utilisation de l'ADB par QGO me permettait de récupérer le flux vidéo de chaque casque, et exploitant l'outil scrcpy qui capture l'écran du casque et le stream directement sur le PC, sans avoir besoin d'interagir avec le compte du casque, ou avec l'utilisateur. Extrêmement pratique pour nos évènements où nous streamons plusieurs casques sur un seul PC et adaptons les mises en scène avec OBS.
Bref, je comprends mieux pourquoi il n'est plus possible d'utiliser l'ADB over WIFI, la nouvelle méthode n'exposant plus l'ADB comme auparavant. La seule méthode que j'ai trouvé permettant de ré-exposer à nouveau l'ADB en wifi de manière ouverte est d'utiliser SideQuest. Cependant cette activation nécessite à chaque redémarrage du casque une connexion en USB.
Auriez-vous une piste pour déverrouiller cette fonctionnalité d'ADB over wifi ? Même si GQO ne le fait plus nativement, peut être qu'il est envisageable d'avoir une options avancée ?
PS : A moins que vous ayez une autre solution pour streamer l'écran depuis plusieurs casques utilisant QGO vers un PC ! Je suis à l'écoute de toute solution pour nous aider.
Bonjour, je pense que vous devriez regarder à cette application :
https://github.com/thedroidgeek/oculus-wireless-adb
Elle expose le 5555
Ah, super, je vais tester ça ce soir. Merci !
For some reason it hasn't been working for a couple of Weeks now And so Read your Description and it's said to Delete Or uninstall And reinstall Okay, so now how do I reinstall without having to pay again?
Hello, isn't working ? And on what QGO version ?
You don't have to pay again, if you already purchased QGO, it's a lifetime access ;-)
To install the app, just follow the tutorial of your choice : https://www.quest-games-optimizer.com/install-and-update
And here is the FAQ : https://www.quest-games-optimizer.com/faq
so Meta blocked 3rd party files after everyone paid for it?! Do they have plans on reversing this?!
QGO is working on v72 and even on v74. But v74 have some issues like installing apk files.
They didn't block that but they broke the native package installer for sure.
What was your issue ?
I still cant access the optimizer i paid for. Using my email address christcrain@gmail.com
says I don't have access
I received the new v74 and the package installer is back again ! I contacted Meta in order to fix that :-)
Can you email questgamesoptimizer@gmail.com, we will check your account ;-)
Where do i go to download the latest version as i have accidently deleted off my headset and the old file i had will not work! Any ideas?
Here you can check the FAQ. Most of your questions have an answer here : https://www.quest-games-optimizer.com/faq
The tool says that ADB or Wifi isn't working. I know the wifi works so it's the ADB. I followed the tutorial and instructions. It wouldn't let me turn the wifi debugging off and on for some reason. I couldn't get it to give me a pairing code. And now it says the Quest 3 developer mode is not on. I checked that and it is still fine since setting it up earlier this month. So I kind of made the problem worse somehow. Do you have any advice? Merci beaucoup.
Hello, if QGO say the developer mode is not enabled, you should check your mobile phone app to see if the toggle button is still ON.
In the panic, it's possible you deactivated the developer options and don't ask me why, it could have for effect to disable the developer mode.
QGO can't disable developer mode by itself.
Yep it's the Meta Horizon app.
It's fixed! Thank you so much for your help.
You're welcome
Ok. I found the developer mode button and had to turn it back on. But the other ADB problem persists.
Hi, I have an important question about optimized profiles. My quest often is dropping frames in games, and these profiles don’t relieve it entirely, to be stutter and drop free. I have checked GPU and CPU levels/frequency with OVR and everything is ok, GPU can go up to 690. I also don’t use any silicon case on the headset itself, so thermal throttling shouldn’t be the case. Is it normal?
Hello, are the profiles you use your own profiles or the official ones ?
If you have stutters or lags on official ones, please report me that games I must check. After a games updates, the official profiles could have to be re-created to fit the new updates.
If you have frame drops in own personal profiles, this means you didn't do good profiles and must check them all with OVR Metrics Tool to monitor you Quest performances and ensure FPS are rock solid for all your games
Also some game have stutters we can't fix. In general, you can see some information about the game if you over your cursor hover the "i" icon in the game thumbnail.
I have stutters in official HD/HD+ profiles for Synth Riders, Beat Saber, Quake 2 Quest and Asgard’s Wrath II. With AW II it is written „profiles improve performance”, meaning not 100% good I guess, so doesn’t matter in this case
Asgard Wrath stutters are normal. The game is too heavy for the quest. With performance profile, it's less stuttering.
Can you screenshot me with OVR Metrics Tool overlay when it stutters on Beat Saber and what song you played ? The game is played by a huge amount of players and nobody never reported issues on Beat Saber. But I can see the Beat Saber Update v1.40.1 came 4 days ago.
Same thing for Synth Rider, I must see that with OVR Metrics Tool. In the meantime I pushed the GPU level. The synth rider profiles are from 2023, so perhaps not up to date. Tell me.
About Quake, can you give me the package name of the app ? There are many quest ports. And Quake profiles are also old. So I could appreciate a screenshot with OVR Metrics Tool
Thank you for all these feedbacks, I'm waiting for your screenshots and will update the games profiles if necessary :-)
In case of Quake it is the OG Team Beef’s port from Sidequest :) Maybe I’ll provide some screenshots later
Yes, I'm waiting for your screenshots :-)
For Quake, what is the one you are speaking about ?
Hello. It would be nice to have an option to show the app size in Gb instead of the time spent.
It would help to decide what to delete to make space...
Hello, I could do that, but what you can do right now is open the game menu and click on the information ;-)
Thank you it would be a nice addition and easy enough to code (from my experience as a programmer)
Currently I do as you wrote but as you can imagine it's far from user friendly to do it for tens of apps to decide which one is worth deleting.
I will include that in the game menu, under the package name and version ;-)
if it's not difficult to code, people would need to have a look at it in the application list to be able to compare the size of the apps or quickly find a space hog (sorting by size would be even better)
Hi there :) I accidently updated to version 74 on the quest 3 and saw that you put there was a bug with it! Is there a way rollback the update? if not any idea when we will be able to use the quest optimizer again? :) P.S I know this is Meta's fault lol
Hi, you can use QGO with v74, but there could be some bugs, especially with the update function ;-)
On the internet you can google ways to sideload older firmware versions. Also you can exit the PCT channel (but if I remember it does a factory reset)
Hi, I have a situation.. I have rename apk Eleven Table Tennis, and is not automatically detected by QGO, is it possible to adjust the original Elevent Table Tennis profile to that renamed apk?
Thank you!
Hello, there isn't any official QGO profile for Eleven Table tennis
QGO should see your game even if it's renamed
And as QGO can't guess the name you put for your package name, it can't recognize it as Eleven Table Tennis
Hello, it's because you didn't use the correct email ;-)
You must use this one : sv*******@*****.com
Yes i do this email of s.... and is still not work
give me the same thing
Hello send me an email at QuestGamesOptimizer@gmail.com.
Cause I think the email you entered contains a typo..
I accidently hide a game have been looking around couple hours how to un hide it? Not sure if its a bug or not. Is there a way to un hide an app?
Yep just go to QGO settings and enable the "show hidden apps" option ;-)
Thanks, I was looking over it.
;-)
I need help, I had a typo when I purchased the QGO, and i cant move pass the verified screen. Email is itsdolph@gmail.com. I need your help
Fixed, you can switch to the correct email or uninstall then reinstall QGO