Report bugs or have questions
Quest Games Optimizer » Devlog
If you encounter bugs or a problem, please do the following :
- First check the Known issues and bugs section
- If your issue is related to your QGO email account, verify your QGO email by entering it in this link. It will ensure your email is correct. Many users do a typo in there email.
- Reboot the Meta Quest and see you still have the issue
- The majority of time, this is a bad configuration or a bad installation on your side or because you didn't follow steps by steps and click by click the installation video guide
- Be sure you are on the latest version of QGO and the latest version of the Meta Quest system and not on PTC channel
- Uninstall QGO, restart your Quest and then re-install QGO to see if you still have the issue
- Read the Frequently Asked Questions
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If you encounter a problem related to your account or not listed in the Frequently Asked Questions or the above check points didn't help you, please email support@quest-games-optimizer.com with a full explanation of your problem.
Get Quest Games Optimizer
Quest Games Optimizer
Unlock the full pontential of your Quest. Make all your Quest games better
Status | Released |
Category | Tool |
Author | Anagan79 |
Tags | anagan, game-optimizer, game-tuner, graphics, meta, oculus, performance, qgo, sidequest, Virtual Reality (VR) |
Languages | German, English, Spanish; Castilian, Spanish; Latin America, French, Italian, Portuguese (Brazil), Chinese, Chinese (Simplified) |
More posts
- Fix Auto Detection mode activation57 days ago
- v12.6.0 is available with new theme & color possibilities ! đ„ł88 days ago
- QGO updates, QGO on sale, new app & Project Zenith 3D gameplay contest ft. RIVALMar 17, 2025
- v12.2.3 is available and fixes, among other things, the problems caused by v74Feb 10, 2025
- Quest Games Optimizer has reached 100,000 usersFeb 03, 2025
Comments
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I bought the tool, but cannot verify my email address. Please help.
Hello, send me an email at support@quest-games-optimizer.com with your informations
Bonjour Anagan
Je viens decouvrir grace a une ia que la frequence de mon gpu est bloquee a 500mhz au lieu de 599mhz voire 640mhz ce qui pose probleme quand je joue a des jeux comme Contractors vr..
il parait que Meta connais le probleme et que Meta irai jusqu'a echanger le casque Q3, t'es au courant ?
Que dois je faire ?
faut dire que j'ai ce Q3 depuis longtemps..
Salut, non je n'étais pas au courant. Active OVR avec QGO et regarde ta fréquence affichée (GPU F). Tu as un article sur le sujet ?
Salut Anagan,
je suis Bloqué à 500mhz sur les deux Q3 !!..
Mais j'ai néanmoins réussi à jouer dans de bonnes conditions en effacent les données de tout les jeux et desinstallé tout les jeux que ne joue pas souvent..
J'aurais aimé monter à 640mhz mais bon.. Merci pour ton feed-back
C'est vraiment bizarre car ce 500Mhz sur le GPU n'est mĂȘme pas censĂ© exister. C'est 492, 545 puis 599 puis 690Mhz. Donc mĂȘme en forçant le GPU au max dans QGO rien n'y fait ? Et si tu descend la puissance du GPU ? Tu peux aussi vĂ©rifier que OVR soit bien Ă jour pour ĂȘtre sur qu'il affiche bien les bonnes donnĂ©es
Salut Anagan, Je vais faire vérifier tout ça par mon pote Jean Seb qui est développeur de jeux vr et on te dira quoi.. à bientÎt..
Bonjour Anagan,
Je t'avais contacté il y a quelques temps pour le changement de méthode de connexion à l'ADB des casques.
En effet j'utilise le port adb wifi sur le port 5555 pour développer et tshoot mes casques. En suivant tes conseils j'ai utilisé oculus-wireless-adb.
Cependant il ne fonctionne plus depuis la V74, et le développeur semble avoir une capacité d'investissement limitée pour résoudre le problÚme.
Est-il possible d'envisager une option pour les dĂ©veloppeurs, qui permettrait d'activer adb wifi sur le port 5555 au lieu oĂč en parallĂšle du port alĂ©atoire au dĂ©marrage de QGO ?
Merci encore pour ce super logiciel et les nouvelles fonctionnalités toujours plus pratiques que tu déploies à chaque release !
Salut, passe me voir sur discord, j'ai qqch Ă te faire tester ;-)
I sent a question last week, i have not received any reply in my email it seems, so i ask here.
To my understanding i can in QGO install the app on secondary profile on my first device. I have my kids profile on my device.
I have just bought a second device Q3, i wish to install QGO there as well. Should i make a new purchase of the app connected to my email (so my email will have two licenses connected to it) before i install QGO on my second device.
How dynamic is the licensing regarding use of it on secondary device where my kids will play under app sharing?
Hi, I already answered you by email yesterday (questgamesoptimizer@gmail.com)
Hello, I answered you by email. So please continue by email. You shouldn't share publicly any message containing your private information like your email. Please edit or remove your message and check your mail box, I answered you ;-)
I installed (and updated) QGO on our MQ3 and was enjoying it (mostly with Supernatural fitness gaming) until our headset began booting into a blank screen. At first, a reboot usually got things working again, but finally it kept going to the blank screen, so I did a factory reset. Everything is working normally now. Should I try QGO again? Thoughts?
Hi, yes, don't worry, what you see seems to be a bug from Meta firmware side, especially if it worked fine with QGO in the past
Hello, when i start the game breachers with the QGO intalled and setup it gives me every time an error code saying that this is an unvalid account. And its not only in that game its in coupl of games. I cant play games with the QGO intalled.
Hello, QGO can't touch nor modify game files, so this can't be related
Are these games official version ?
Or did you use the QGO "install for user account" feature ? If it's the case, this just means that the game use entitlement check to verify if you are the owner of the game. The install for user account function work but then it depends if the game check who is the owner of the game or not
i Can try again but if it happens again I can send a video or something similar to show you my problem. But Iâve bought the game on my account and itâs the full game version.
Yes you can send me a video. Anyway I don't have issue with Breachers on my headsets
Iâve fixed it now I uninstalled and installed sidequest, QGO and the games. Now itâs working like it should be. But thanks for the fast replies.
okay
hi, if I start DEMEO the hd+ profile doesnât trigger anymore. So far this is the only game where this happens. Please advise. Thanks.
Hello, don't you receive the notification in QGO (top right) mentioning I removed the HD+ profile for Demeo ?
=> The game has been updated to a new engine version. The game now requires more resources... We had to remove the BATTERY SAVING and HD+ profiles and update the PERFORMANCE and HD profiles
So it's normal, you must now choose the perf or HD one, but don't expect super sharp game like before...
qgo a l'aire dingue sur quest 3s dommage que je ne puisse pas l'acheter đ€·ââïž je viens d'acquĂ©rir le meta quest 3s et dison que niveau budget je n'avais pas prevue de craquer le porte feuille, super travaille que j'ai pu dĂ©couvrir grace a youtube, quand ce sera possible pour moi je m'achĂšterais qgo et lacherais un don pour le soutient continuer cest dingue le taf fournit
Salut, oui, c'est assez fou. Je présente QGO depuis 3 jours sur le salon Laval Virtual, un salon XR pro et ça fait un carton :-)
Ceci dit l'app est à 10$, le prix d'un cocktail, tu verras ça vaut largement son prix ! :-)
Si tu veux plus d'infos je suis passé en interview sur la chaine twitch de FrenchVR hier
ah super l'info j'irais voir merci a toi :) apres ma question c'est surtout par rapport au quest 3s la diference est elle vraiment flagrante ?
Je te laisse te faire un avis ici https://www.quest-games-optimizer.com/ratings-reviews ;-)
C'est comme si tu passais sur un Quest 4 tout simplement
je regarde sa merci a toi :)
Hi. Is Iron Rebellion on Meta Quest QGO? Thanks.
Hello, Iron Rebellion works very poorly with dropped frames and stuttering. We can't improve it without making it worse.
But you can create your own profile if youw ant ;-)
Thanks for the reply.
enabling automatic detection of apps kills the usage of capture cards. I did tests all the time and tried to use multiple capture cards and saw in the description that it accesses Android settings to detect those. Launching the HDMI Link and other apps with the capture card threw "USB permission denied", I was testing for days and it worked immediately when I turned this setting off.
Could you rephrase ? I'm using every day the dns.adguard.com and don't have issue on Quest stuffs like store and horizon for example.
Can you be more precise ?
Okay so you have the answer to your first question.
This isn't planned because it's a very specific use case, you're the first of over 100,000 users to ask me this question.
What you could do is to create your own DNS if needed or use some apps that manage the DNS rules.
A game I have just installed does not appear in QGO. Restarting didn't fix the issue. No filters enabled. Is there a way to force QGO to rescan the installed apps?
Hello, what is this game ? Did you hide it ? If yes, go to QGO general settings and turn ON the "Show hidden games" toggle button
Anyway, many of the game that we install are displayed under another name. Developers often forgot to rename their app. Example : Resident Evil 4 stock name is VR4, Batman stock name is Manta...
Thanks for the tip. This was exactly the issue. I found it and renamed it.
For the record, the store name is "Fight Fit VR" but the stock name is "Test_MR".
Thanks, I renamed it for everyone :-)
Thanks for an indispensable tool. Would be great to have a filter for un-optimized games. This would be a quick way to check anything that does not have a profile so I can create a custom one. Cheers
Hi,
You're right, I did that for optimized games, but I could also do that for un-optimized ones. I will push that in the next release ;-)
Feel free to leave some stars here if you lovethe app : https://anagan79.itch.io/quest-games-optimizer/devlog/755873/ratings-reviews :-)
Hey Anagan79. Could you add the ability to change an app's cover image or thumbnail or whatever you call it? You added the ability to rename apps, but changing the thumbnail art is important too. Some apps don't come with thumbnail images. And my case is a unique one. I used a program called APKognito to rename game packages (so I don't get those warnings), and it seems that renaming game packages also removes the thumbnail images. It looks pretty bad. I found some replacement images, but I can't find any way to use those images in QGO. In Lightning Launcher, I could change the thumbnail image of any app. But I've uninstalled Lightning Launcher because QGO has improved so much over the past year to the point where it can do almost everything that LL can, and more since it can increase a game's resolution. This was one of the things I talked to you about a year ago. How I wish that we could both rename apps and change their thumbnail images. Well, you added the ability to rename apps but I can't find the method to change an app's thumbnail image.
Hello, it's planned in a future update ;-)
Hi there, please update your QGO version. I added the possibility to change game thumbnails :)
Thank you for adding it. It's wonderful and great. It makes GQO almost 100% perfect now as far as having all the features that I ever wanted. I did notice that one of my images look slightly squished. So I will probably have to crop the image to make it "stretch". Anyway, I really love this wonderful new feature. Thank you so much!
I wanted to ask you for one more thing. Is it possible to add the "Settings" app to GQO so I can favorite it? I was able to do that in LL, so I know that it is possible. Settings and Meta Browser are the two Meta apps that I use a lot in addition to the games that I play and it would be nice if I could access it all from the same place.
You're welcome. And yep I resize the picture to fit the tubnail size.
Here you can see the direct access to the settings and also the Browser. That I will rename to Meta Browser instead of Oculus Browser
Hi Anagan79,
You know what I'd love to see/would pay 3 times more for then QGO? A tool that actually works 100% of the time to grab your save game files so you can back them up someplace(like your pc). Since I bought the quest 3 about a year ago I've been losing more and more functionality in this aspect to the point where now even android backup doesn't work all the time anymore...
And I've literally had situations(like with Metro Awakening) where I got halfway through the game, was unable to backup my saves before the quest forced an update on me which of course broke things to the point where I had to factory reset(like quest updates almost always do) so I lost all my progress! And F it if I'm gonna start over now and try to maybe finish the game this time, that experience has been ruined forever!!!! :((((
Other then that thank you for all your hard work, keep up the good work. Have a nice day mate.
Hi, you can back up your game's data/obb/apk thanks to QGO (game thumbnail menu, then backup/restore option). It is saved under the qgo_backups folder in your headset :-)
But the Sidequest PC app also can do the trick ;-)
As for Settings, can you make it a Library App that I can add to my Favorite Apps section?
Hi there, please update to the v12.5.1 ;-)
having issues launching Contractors Exfil after this recent patch, game will not load at all. im not sure if QGO needs an update. how do i check which version im running.
Hello, what patch are you talking about ? Exfil patch or QGO update ?
QGO version and game optimization profiles are two different things. You can have the QGO v10 or v12 but the exfil proile is the same. So the version of QGO doesn't matter here
What is your issue ? Are you able to reproduce ? What QO profile do you use ? I know that Exfil have many bugs
Strange issue using QGO... Playing Contractors Showdown, if I'm on the QCO profile (I also tried a less demanding edited profile), my Quest 3 will behave strangely after a while ONLY IF it is connected to a third party charger (no issues with Elite Battery Strap).
I have played many hours and can confirm if I don't use QGO, there is no problem, but with a QGO profile after a while the Meta menu button does nothing. Then shortly after the Meta dash will show but be unusable requiring a reset. It is always the same.
This only happen when use a QGO profile AND connected to a powerbank or mains USB plug. If I run the game on default, I can power/charge this way while in use perfectly.
Hi, very strange, I didn't encounter issues with my Bobo VR head straps nor my 30 000mah external battery nor even with USB cable connected to the PC.
Does it only happen to Contractors Showdown ? And you mean it only happens when playing Contractors Showdown WITH a QGO profile. Without QGO profile, all is fine ? Nobody else reported me that at the moment, but the issue could be a combination of the profile and this game.
When you tried less demanding profile, what parameter did you set ?
Hi yes issue is with QGO, without is fine.
I will investigate further, try more games and report back.
Thanks.
I did just bought Games Optimizer for Friend, it was an issue with delivery and payment! After i checked my bank balance i can see that money was gone fore 3 times! Every time i tried to buy Games Optimizer, money was going to you! BUT archive was not delivered to my mail!
I need 1 copy been delivered to san4es_zuev@mail.ru
For other 2 payments i need charge back!
Hello,
However, I can check the purchases you did with your username (Aventador_Maximus) for QGO and I can see that your last purchase was 14 days ago.
So, at the moment, I can't see the 3 purchases.
I'm not in charge of the purchases process, refund, etc, so I can't help you on this side, it's on Itch side. You pay them and weeks after they pay me.
You must contact Itch.io support and details your situation for more help.
You could show them your bank lines mentioning the purchases or some receipt if needed.
Hi again, I saw you edited your post
Here is what I have from you
You must contact support@itch.io to be refunded (I'm not able to do that, I'm not the plateform) and for your friend.
Is there a function to sort the display order of apps by the most recently launched?
I know there is a function to filter launched apps, but it is inconvenient because it does not show apps that have not been launched.
Yes for sure, click this filter to see more
Yes, I would like to see an improvement to the "Recently launched applications" feature that doesn't show apps that have been installed but not yet launched.
Sorry I misunderstood. Don't know if this feature could be useful for majority of users...
In the meantime you can also filter by installed date and updated date